Denise C.

COMPANY SENT ME THE WRONG ITEM, FAILED TO REFUND THE AMOUNT OF THE ITEM, IGNORES EMAILS AND CALLS - My husband purchased me a jade bangle from www.fareastjade.com in October of 2008. The bangle did not look anything like the bangle on the website. We sent the bangle back and asked for the correct bangle to sent to us. We had to pay for the shipping when it was not our mistake $19.35. They sent us the correct bangle in November. It was too large for my wrist and I emailed Anna from fareastjade.com and she said to send it back and she would refund the cost of the bangle $105 US as well as the cost of shipping $19.35 CDN. The bangle was received on Decembert 19th, 2009. To this date, no refund was ever given. She has refused to answer any of my emails and has not returned any of my phone calls. This company has stolen my money. NEVER PURCHASE FROM THIS WEBSITE!