What a sham of a company. Ordered a set of 6 black iron and leather chairs for our dining room. Two of them came damaged with rips in the leather from poor packaging. Contacted them immediately about returning the damaged items for replacement, even offered to drive it to a local store so they could see the damage, instead I was told I would have to buy new ones on my own dime if I wanted chairs that were not damaged. Don't expect any customer service from this company.