We ordered EMTEK handles for our house. Every one was tarnished. They replaced the original order with satin brass but the install is a NIGHTMARE. Every handle is loose, the closet doors that shouldnt move...do! Had the rep out and they say its about the allen wrench and not lining up. Thats a load of CRAP! I moved in 11/6/23. We still have no resolution. We arent paying our builder until this is corrected so He is not happy. STAY AWAY FROM EMTEK. PRODUCT IS AWFUL AND SERVICE IS WORSE