Rodney M.

I'm writing this BEFORE my wheels and tires even arrive. I want to start by saying my original plan was just to order wheels. I selected a wheel that will come in a timely manner. After purchase, I received a text about purchasing tires with it for a reasonable price... cool. So I purchased and didn't hear anything about what will happen next, if it went through, etc. The next day I check the status and see that the rims had an estimated delivery of the 7th and tires 14th. I called, left a message and received a call back. I asked about what was going on, the rep explained that BOTH the wheels and tires had to be delivered to the warehouse where the tires will be put on and balance. I asked about the delivery dates, she said one is scheduled to ARRIVE at the warehouse on the 7th and other 14th. I thought the delivery date was approximately when it will arrive at my house? So now I'm confused, and she stated that it's a delay on the tires which is causing the hold up. So I took off work 7-9th thinking that's when I'll at least get my wheels. I called the next day to cancel the tire order so I can go ahead and get the wheels shipped out, this rep states that they have the tires already, waiting on the wheels to arrive... hunh? Then I asked since you have the tires and wheels are to arrive soon, what's the possible delivery date? She states 16-20th. What? Last thing. I ask about a charge on my order showing 334.00... NOBODY knows what it is! Instead of finding out, I just got a bunch of "it could be". With all the information provided, I have yet to hear ANYTHING accurate. Why provide any info especially on that bogus sight which STILL shows items on the way to warehouse. Just say "I don't know" and call it a day!