Deana W.

We signed up for multiple products (a yr ago) all on automatic draft and free shipping for every order. Fine at first, then they started charging shipping. We called amd couldnt get anybody on the phone to help. We emailed and got apologies for the issue but nothing was done to fix it. We tried to cancel via email and phone message but cancellation was never processed. The only way to get anybody on the phone is when you wish to place an order. How convenient. So while we like numerous products, we cannot continue to do business like this. They owe us months worth of toothpaste that we never received and shipping costs but they wont fix the issues.