Abc g.

Absolutely shocking. I added another passenger to my booking 2 weeks ago and they STILL haven't confirmed it. The chat feature isn't fit for purpose, they reply once a day with a copy and paste generic answer. I spoke to somebody on the phone who told me they are having issues with Ryanair's booking system and he has escalated my complaint. Still getting the same answers. I have threatened them with the press and still no further on.
Avoid this company like the plague, they are awful!
***Update***
FINALLY got this sorted, 3 weeks after my request to add a passenger. Constantly had to chase them. Ryanair confirmed the flight and check-in but Loveholidays couldn't find the details. For a week. I had to tell them how their business works between them and Ryanair.
Their amendment team is in India and they are woeful.
I have gone to the press about this shower of crap.
There are more reviews on Facebook sites and don't believe the Tripadvisor reviews that are obviously fake.
Be warned, do NOT book through them. I'm relatively lucky in that I haven't lost money but so many people have.