They always respond promptly and professionally. My order is always delivered at the time I request and they have unrivaled products with great taste so far. I had the best experience ever. I ordered 400mAh VV Twist 510 Thread Preheating Vape Battery × 1, Birthday Cake-dank vapes × 1, Birthday Cake-dank vapes × 1, Birthday Cake-dank vapes × 1, I just received my order in Tn once again.