Placed an order December 22,2020. As of 02-10-2021 no products have been delivered and the order still shows "in production" (6 surface mount LED's). You cannot speak to a real person. Their customer service sucks. *UPDATE* Finally delivered on 02/27/2021. They should advertise their current inventory and actual delivery time of product. I originally gave them one star, but they do make a good product. 5 Stars for their lights 1 Star for their Customer service.