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Handy used to be reliable, more expensive than hiring your own cleaner, but worth doing. The cleaners are of mixed quality and motivation, but mostly good. But I've had so many cleaners not turn up recently, and Customer Service refusals to offer compensation (and pretending that they are doing you a favour by re-booking a cleaner to pay for the work you paid for) that I'm starting to lose faith. Perhaps if I keep going for a while and monitor, I will be able to give a more positive reference in future.
Tip for consumers:
It will take a lot of your time if a cleaner does not show up, trying to persuade Customer Service to send another one to replace. Previously, they offered compensation for your wasted time and effort, it now seems that policy has been reversed; sometimes there even appears to be an accusation that you are making up a story
Products used:
Cleaning services and sometimes handy-person
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