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David H.

Contributor Level

Total Points
4

1 Review by David

  • TopAirGun

3/7/15

I wrote Harry from his website contact form. He answered only the parts of the questions he wanted to answer and ignored all the important information I wanted to know about which choice to make. He does not tell you on line that all his 45 and 50 cal Evanix pistols and Rifles are on long back order. SO you end up paying and then wait to when ever. He says to just write with the SKU number to see if an item is in stock then he will not answer. I wrote him twice to see if his Evanix Tactical 45 cal Pistol was in stock so I could order if it were and he just ignored you. That is because he does not even know when any of these will be available. Two other websites post the Evanix are 45/50 Calibers are all on back order. Now to 3/22 for the 45. Cal and 3/30/15 for the 50. Calibers. But that changes, since the 45. Cal were due on 3/7/15 and just got bumped to the 3/22/15.
He has no direct contact phone number. Only through website contact and response mail that's it. He works out of his home. Just look at the videos to see that. He has no ratings with BBB or any other credible organization and copies everything regarding product information, warranty and terms from Pyramyd Air company which is the leading company in the industry with awards for service and BBB --A+ ratings.
I would stay away from this rude, arrogant and obnoxious man and his TopAirGun business.

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DirtE H.

Mr. David H. Was searching for an air rifle suitable for taking down wild pigs. I recommended a. 50 caliber Sniper estimated to be available in approximately six weeks. Mr. H. replied asking for a 10% discount and no sales tax; I politely offered free ground shipping. Meanwhile, Mr. H. found a. 45 caliber Evanix Max-ML online with a 10% discount. As a result of his extensive research the. 45 ML would be a better choice in his opinion, made it clear I knew nothing, thanked me for my time, and concluded our business.

A week later Mr. H. emailed me to report that he had received the order from “Company 10% Discount” and told me in great detail how everything had turned out to be defective… “brand new and broken.” Mr. H. concluded by asking me “how often does that happen?” Not wanting to get involved in a dispute between a competitor and Mr. H., I purposely made no comment to his email.

Then a second email from Mr. H. the same day detailing more about the defective order and asking again when the. 50 caliber Sniper would be in stock… never did he ask about a. 45 caliber Sniper being in stock. Since i had answered his question in the initial email and sensing an obvious set up, I could find no reason to compel me to answer.

Mr. H. placed no order with TopAirgun.com, never payed money; therefore, he never “waited until whenever…” yet Mr. H. demonstrates that he is the expert on in stock dates; dates that keep being “bumped” as pointed out by him. The truth is no one knows for sure; that is the reason for projections and estimates. An estimate does not equal “set in stone.”

If you call my toll free number shown above, I will invite you to send an email. That way I can respond with direct links to air guns, accessories and even pictures if needed… can’t do that by talking on the phone.

While an un-home business and a good BBB rating are great, neither are a guarantee of credibility nor “Reliability.” Wearing green on St. Patrick’s Day doesn’t make a person Irish any more than standing in a garage makes a person a car. To quote a well known politician: “What difference at this point does, it, make?”

Of note, the internet had its beginning in a home garage and the majority of product information is written by the manufacturer.

Even though I am extremely busy with paid orders, I make it a point to personally answer customer questions in a timely manner. On the other hand, a quick way to wind up at the top of my “no reply” list and for sure my “no ship” list is to expect an answer to emails that are booby trapped, argumentative and have previously been answered.

David Has Earned 4 Votes

David H.'s review of TopAirGun earned 4 Very Helpful votes

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