David E.

It is hard to write a negative review about a company that I have done good business with but I want to be honest. 2 Stars, seams tough, but its a fair review. The products are quality, the selection is impressive, and when I see the company at events (Dragon Con, Momo Con, etc...) they are friendly and helpful. But the online experience. WOW not good. I wanted to order a custom piece, I wanted to see the fabric side by side before purchase. Told they could not do this. Which is weird cause at conventions they bend over backwards to help you select the best colour combination. But again the online experience just felt like they did not want to do business with me. As if they were pushing me to buy an off the shelf piece and not to help me create a unique piece. It left a bad enough feeling that I am writing this review. Saying if you can buy direct, at a con, you will have a good experience. But online. I'd just wait or find someone else to do business with. Very disappointed.