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Spent $4k on a Tonal in June of 2022. That unit broke 5 times in 12 months. After the 5th service request Tonal brought me a brand new machine. It broke in 7 months. Now they say that they will not warranty the new unit and I have to pay $400 for a service call that they will try to get to in 30 days. Total cost $4,000 + $60 per month subscriptions = $5k for a machine that currently sits on my wall and doesn't work. Until they figure out how to manufacture a machine that lasts more then 3-7 months STAY AWAY!
Products used:
Tonal
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