darryl m.

As an update on Wisecars they're also now ignoring my complaint about the car at Fox Rental not being the car I reserved, or up to standard. Even though Wisecars took my money to hook me up with Fox Rental, their staff are telling me to contact Fox Rental myself over the issue! Can you believe the audacity of that? It's a company they use and charge me for using them, yet when there's issues they tell me to sort it myself as they say Fox haven't replied. No "We'll chase it up sir" but instead "We've had no reply, try contacting them yourself". It's a truly disgusting way to treat a customer whose money you've taken and shows complete disregard for the satisfaction of the customer.

Avoid this company because as many reviews on many sites show, if you have any issues with your rental they just don't want to know because they have your money. Our entire trip to take a handicapped lady to Disney World was ruined because of the financial difficulties they put us in and they just don't care.