I have been patiently waiting for my order to be completed. I have been waiting for over a month now. I have sent Emails with copies of the purchase order with no replies, I have chatted with no follow through, I have called with no follow through. This is very unacceptable! I even doubt that a customer services manager will reply to this review. I have a 1000 cups that came on time, but I am still waiting for the specific lids that were ordered at the same time.