Burned on 2 orders.
One placed in April in which they charged me and still have not delivered product. Albeit it was for Clorox wipes they should contact me to refund my money.
2nd was Sept 23. A representative contacted me by phone to offer Lysol wipes because they are in stock (also per their website). I processed the order and the product is backordered. I've emailed the representative twice without a response.
I actually received an email today from them offering Lysol wipes again.
Fool me one, Fool me twice. That's it.
We do apologize for the inconvenience. The reason for not receiving your order might be the item is back-ordered or canceled because the item is indefinitely out of stock. Since the pandemic, our supplier's priority for disinfectants, will always first be to process orders from the healthcare industry, first responders, government, and state agencies. We
Appreciate your patience and understanding and we will strive to fulfill your order as soon as we can.
Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.