DARIEL O.

Really bad experience with customer service. I bought some lights for my truck they never sent me the tracking number, I had to email them several times and when they finally answered the tracking number was incorrect. Then they told me they couldn't give me the tracking number because baja design hadn't sent them the tracking number and that's who they buy lights from. So I had to call baja designs no problem with them they gave me the tracking number fast. I waited 1 month until I got the package then when I was installing the lights I noticed they sent me the wrong wiring harness! So I called them and they told me that I had to send the whole package back and if it was opened they couldn't do anything about it so now I have to spend more money because they sent me the wrong parts. Never buying parts from this company.

If I could put a negative in rating i would the customer service is horrible I bought a i phone 12 Promax water proof ip68 case and it literally broke from the front plastic screen protector so I let them know and they took like 2 weeks to answer and then sended me a replacement and it was the wrong one so I let them know again that they sended me the wrong case and they made me send the 2 cases back and this time I even wrote instructions on what case they had to send me back and then they sended me the wrong case again for the 2 time it been 4 months and I still don't have the correct case this is the worst customer service I've ever experienced. DO JOT BUY FROM THIS PEOPLE.