I never have auto scheduled deliveries of water. I always order when I need water. But this unscrupulous company keeps delivering water and says that their system got it wrong. So, they surreptitiously raised the price of one 5 gallon tank of water to $10.99. WTF?!? It was $6.99 just 6 months ago. I now understand why they keep delivering water that wasn't ordered... so they can just rip you off with ludicrously expensive water with the hopes you don't check your Ready Refresh bill.