Dan O.

It's one thing to sell an inexpensive product, it's another to support it when it doesn't work. WirelessOEMShop has great prices, but LOUSY customer service. I've purchased a few things from this site in the past, and they've all worked, so there was no issue. This time I purchased two Motorola Elite Flip (HZ720) headsets, and neither of them worked. I tried to contact WirelessOEMShop through their web site, email address and phone number. I have not heard anything back from them AT ALL. Not a peep, not a whisper, not a carrier pigeon or smoke signals. If you want to roll the dice and take your chances, have at it (I won the game at least twice in the past), but I'm taking my business elsewhere.

UPDATE: They DID finally respond to my emails, and sent me a new (functional) headset after I returned the broken one (I had already gone directly back to Motorola to replace the other unit). I'm not in a huge hurry to do business with them again, but in this case, after a lot of frustration, they ended up doing the right thing.