Dann J.

I made the mistake of trying their service out for a year, on 2021, because of a coupon I had, worst experience I've had with any web hosting company. When I canceled the service they adamantly confirmed the cancellation, on a 2/2022, and sent me on my merry way but Nooo…They proceeded to charge me over $200 for the contract again, on 2/2023, and it took me many days of calls back and fort to get it cancelled and refunded *partially*. Now I'm making this review to warn anyone else thinking of getting any service from our dear scammer at IONOS. This 2/2024 they proceeded to charge me again for some "security service" and a domain, according to them I "forgot" to cancel last year. I have the cancellation invoice btw. Somehow they managed to get my credit card detail even though I removed that card from my account. Now they are telling me there is no way to cancel this auto renewal domain, which is bullcrap. I am back at it again having to spend a week calling them to close my account for good. NEVER AGAIN.