Daniel M.

The outlet on Overlea (in the E.Y.Twn.Cntr.) is a well run professional establishment for the LCBO.

Shelves are consistently faced, provides a wide range of product in relation to it's size and the staff are friendly and helpful to a fault, I might add.

An example that comes to mind is one time I was looking to surprise a friend with their favourite beer. Searched local stores and the Summerville website. I took a chance on the Thorncliffe store, small but wtf. No luck, but the diligent clerk called Summerville and sourced a store not that far away and secured one of three remaining cases for me from that manager for p/u with id that day.

This style of one on one is afforded clientele largely due to it being an small, rather innocuous store with knowledgable, engaged staff, and is indicative of the quality of management no doubt.
That is why I will go that little extra out my way to shop there.
You might too.
Ty