The same thing happened to me! I ordered Jimmy Choos. I got an email saying the shipment was delayed. I asked directly if they were fake and got no response. Mine too, are a cheap imitation of the real thing. The colour is wrong, the sizing is wrong and the shoes are squashed as was the box. I too, emailed them immediately demanding a refund and got no response. I am AUD $230 in the hole and can't even get rid of them on ebay. I can't wear them either because the sizing is wrong.