- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a subscription on March 30 2021 and should have had my 1st box by now. I intentionally planned to be home today because someone 21+ has to be here to sign for it. At 5pm today 4/3/2021 per the tracking confirmation they would no longer fulfill this delivery. I won't be home tomorrow, which is the next delivery date. Canceled my subscription but would like the taxes and shipment fees refunded for them dropping the ball.
Tip for consumers:
DO NOT SIGN UP WITH FIRSTLEAF
Products used:
Wine
Dana S.'s review of Firstleaf earned 2 Very Helpful votes
Dana hasn’t received any thanks yous.
Dana doesn’t have any fans yet.
Dana isn’t following anybody yet.
Empty.
Hi Dana, we're so sorry you had some trouble with the carrier delivering your order, as much as we'd like to, we can't fully control their operations. We are always happy to file a claim for packages stuck in transit and send a replacement or credit your account right away. We would love to get a little more information so we can see where the ball was dropped in our member experience team, we are always looking for ways to improve. You can reach us at 1(800)461-7203 or service@firstleaf.club.