Dana A.

Read the Terms of Use carefully before giving them any payment information! Don't be an idiot like me. I thought I read carefully when I signed up for the $1 five day trial. Obviously, I missed something. The customer service rep informed me that, when I signed up, I did not specify whether I wanted the one month subscription for $29.95 or the three month subscription for $59.85. I don't recall seeing an option, but maybe I just overlooked it. I certainly would have chosen the one month subscription if I had seen it. Anyway, I missed the five day window to cancel, and have now been charged $68.22. Because I allegedly didn't select a monthly plan, they automatically charged me for the three month plan. Of course! The rep said this was also on the signup page. When I called them to get further information, I had a long delightful conversation about the wording on their website. The rep did cancel my membership for me and issued a refund for 50% of what I was charged today. $34 is a rather costly mistake in my book, but at least I'm getting that (within 3-5 business days). Ugh To be honest, the little bit of info they provided was barely worth $1. I definitely learned my lesson.