Dale T.

My dryer motor went out and after researching I found the lowest priced part was at Born Again Appliance. I ordered it online with a credit card and hoped for a quick delivery as they were located 4 states away, "Dave" claims he sent an e-mail informing me of shipping delays but I did not recognize an email from Born Again Appliance parts and it may have been overlooked amongst other spam because it was simply from "Dave". That's when I found there is no phone number given or advertised for this business, all contact is expected through internet. After a week of waiting I contacted born again parts through their website and was informed that the motor would ship the next weekend. On Sunday I received a tracking number and now 2 days later the tracing number indicates the item hasn't been shipped yet. I would gladly have paid a few dollars more for prompt shipping versus going to the laundromat for 2 weeks awaiting a promised part which hasn't yet shipped.