As a Realtor my business relies heavily on Leads. I have received several leads interested in my services. Some have specific requests and I am specific in my responses! Main problem is having all the communication on Yelp. By not providing me any contact info of the 'lead' we are locked into Yelp. I have sent leads photos of my business card and my full contact into. They never reply or reciprocate. My next replies will be asking them for contact info so I can reply to them more directly. Using Yelp as a line of communication between customer and business owner is seriously lacking. And by phone, nearly useless. Expecting your leads to go back into your Yelp to reply, is very short-sighted on Yelp's part.
If this continues this way, I am dropping my bus. Page. They say if I do my assigned page will continue
Which is no problem, as I don't plan to drop my business anytime in the near future. I just wont be able to get more leads, or make other changes. Which at this point is not an issue anymore with regards to Yelp!