I haven't got no reply on my refund on 2 tops that they tell me that are oit of stock after I waited months for the refund. Now when you try to contact customer care the email fails.
“Hi!
You don't need to wait for a refund from them...
Just simply call your bank, let them know that you've already sent your merchandise back. [tracking no. Not necessary] Your word will be good enough. Our bank was accommodating every single time.”