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Craig B.

Contributor Level

Total Points
84

1 Review by Craig

  • 1A Auto

11/29/21

I thought it was a no-brainer to get a 6 month old headlight replaced that has a lifetime warranty after heavy condensation built up. I bought them as a set, their "DIY Solutions" brand, PART 1ALHP*******. After quite a wait-time on phone, the customer service rep informed me that wasn't covered under their lifetime warranty. These are for a 2007 Avalanche and are a MAJOR pain to replace. I couldn't believe they wouldn't stand by their obviously defected product. The service rep was abrupt, and had no intentions of even trying to fix the issue. I'll never buy from them again.

Tip for consumers:
Do not use this site as they refuse to stand behind their products even though they claim lifetime warranty.

Products used:
headlights

Service
Value
Shipping
Returns
Quality

Craig Has Earned 4 Votes

Craig B.'s review of 1A Auto earned 4 Very Helpful votes

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