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C P.

Contributor Level

Total Points
80

1 Review by C

  • Bona Fide Masks

2/3/22
Verified purchase

Update at bottom of review! Please read it.

I wish I hadn't ordered so many. But my first purchase of black kn95s from them was good, so I went for it on my second order. Bonafide shipped the masks nearly a month after the order was placed. The black masks have such a toxic chemical smell that I couldn't even wear them. I'd emailed every email address I could find several times and called endlessly, and the line is either busy or rings forever. What's the point of breathng in toxic chemicals for hours to protect from covid. And these are made in China, if that matters to you. There must be something better.

Update:
BUT FINALLY, they got back to me, and we're very honest and all-round about the lack of service. And they refunded me the Black kn95s, no questions asked. They explained that although they take quality sourcing seriously, they want me to be safe rather than sorry. They also informed me that the dye is a potential source of this intolerable smell, but that each batch may be different, even if quality control and fit this reason they refunded me. I appreciated this greatly, and I kept the white n95s because they were not as problematic smelling. And in the future Id order white, undyed masks from them with the caveat that this newest part of their business is still bumpy.

Products used:
N95 masks, I got a refund for the black kn95s

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