COLLEEN C.

This is the third time I have ordered through them. The first time was not too bad, a little longer wait but still acceptable. The second time they had not shipped it a week later so I cancelled and bought elsewhere. This time is absolutely ridiculous. I noticed that the order has been sitting at the USPS distribution center half an hour from my home for over a week. I emailed them, to ask them to look into they delay. There response was to give me the tracking number again and tell me they hope it arrives soon but if not I could check back with them on September 7. I placed my order on July 29! I will likely still purchase and download patterns from the talented people on this site, but never yarn or other tools that need to be shipped!