What a joke. Everything seems great, ordered two Bosch products worth over $3000. Both products arrived damaged, but there was no way to know until installation began. Of course, when I try to contact them the phone rings busy, and Bosch completely washed their hands of the issue (so much for the weight of authorized resellers). Anyway, I don't know how these guys get such good reviews on other websites, but pay attention to the bad ones, they are the likely the only legit reviews. Duped, don't be duped too.