Clurra G.

This company's service was an absolute nightmare! Despite emailing them to cancel before shipment, they callously refused my request. And to top it off, they had the audacity to withhold a returns address when I asked for it. Instead of resolving the issue, they tried to bribe me with discounts to keep the faulty item. When I finally got them to share an address, it was nothing but a vague "Chino, CA," which shows their complete lack of concern for customers. Their lazy approach to customer service is evident through repetitive automated emails, leaving me feeling like just another number to them. And as if that wasn't enough, they have the nerve to charge a hefty 30% restocking fee. Avoid this company at all costs – it's a headache you don't need!