We hired them for a 7 month SEO project. During that time they provided reports of progress they made, but the same problems they supposedly fixed were still present. We wrote content for posting both on and off site (which they were uncapable of generating), which did not get linked properly and the internal SEO review in Wordpress found many errors. During the 6 months they actually provided any service we generated perhaps 3 leads and none led to conversions. Lastly, we prepaid the the 15th of April. Just before March 15th we expressed we were going to stop at the end of our prepaid time (04/15/21). Suddenly all the phone numbers and email addresses for all the contacts we had at DMA no longer were in operation. Also, called the number on the invoice that we were emailed and that was answered by a medical service company in Florida that had no idea what I was talking about.
We have initiated a report to the BBB and FTC.