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Claude B.

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1 Review by Claude

The Unlock Team

  • The Unlock Team

“Promise not kept”
8/2/16

My bank account has been charged on July 29. The promised unlocking "within 24 hours at most" has not been kept. No acknowledgment of my request has been issued. I am in limbo with a still locked phone. An Email to the company has also been ignored.

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Helpful  (1)
Thank you
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Rebecca S. – The Unlock Team Rep

Hi there,
If you are having trouble receiving a reply from us, please ensure you have added us to your safe send list and contact us directly at refunds@theunlockteam.com. We can then look into this issue and resolve it.
Regards,
The Unlock Team

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