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I tried to return a dress that I had received 18 days earlier under the impression that I had a total of 28 days to return an item.
However, I was told that it was too late to return the dress as I should have started a return within 14 days and a further 14 days to return it.
I had only been in receipt of the dress for 18 days!
I am now stuck with a useless bad fitting dress that I will never be able to wear!
Will never order from this company again!
Tip for consumers:
That if the return wasn't started within 14 days then a total of 28 days was not acceptable.
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