While it says "removes spyware not just the easy ones". I've run it 5 times and while it found:
Adware. Tracking Cookie
cdn-ssl.vidible.tv [ C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\UPNCPL9R]
It can't remove it. Contacting Aol just sends gets you a referal to their pay for assistance program. Instead you should be able to report the problem for free so they can fix it in their next update but that isn't possible.