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I ordered from them two months ago, the took the monry from my account same day I placed order. Two months and no yarn from them. Can't talk to anyone cause there is no number to call for customer service. You email them and a bot responses to you but does not give you any answers. This place SUCKS
Tip for consumers:
DO NOT ORDER FROM THE BIG YARN STORE
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I have also spent hard earned money back in February trying to purchase yarn to make a blanket...
