Christopher C.

Purchased many Dorman products over the years and this is what I have found after getting burnt on several purchases: Anything electronic = terrible quality, get ready to replace it soon or out of the box it is inoperative or glitchy. Any of their products with moving parts= terrible quality, often break, or machined fitments are poor. Anything static like an exhaust manifold, is adequate.
For example- have a 2013 Chevy Cruze in the shop right now- replaced the coolant outlet with Dorman 902-033. Thought it would be good as it is an aluminum body versus the plastic one that always seems to corrode and leak. NOPE! Fitment was good, but the thermostat that comes with it is NOT opening.
Not one bit- I had flushed the entire cooling system prior to housing replacement, (radiator flows well) AND the cooling system was vacuum filled like they do at the factory to prevent air-locks. (Used Snap-On vacuum coolant filler). So, now I have an out-of town customer that has to wait extra for me to obtain a genuine GM housing so I can get the car going for him... He does not care about the brand I was using, only how fast I can get the car up and going again. This has cost me shop time, credibility and more... However, the silver lining for this is that I will NEVER, EVER recommend Dorman to ANYBODY, at any time. Likely better off with used parts. I will NEVER use a DORMAN product again, in fact, i kinda hope their factories shut down. To say I'm disappointed is a severe understatement. I've been in the trade since 1995 as a GM master tech, ASE courses, and countless update courses. I guess this is my fault for one more time trying a Dorman product. Again, let down very badly. PLEASE, if you are reading this review- just go to the dealer and bite the bullet and spend more for a decent product. I have names for Dorman stuff but I likely cannot put that many expletives on a review without it being deleted.