I purchased a pair of sneakers online for 200 CAD$. I live in Toronto. At the time of purchase, I paid for shipping and handling. Nowhere through my payment online did END website show or made clear that there would be additional Duty fees.
When FedEx personnel dropped off the sneakers, I was told I would have to pay an extra 60 CAD or I would not get my pair of sneakers.
When I reached out to END asking why there wasn't some notification on their website about these additional costs, after approx. 2 wks I was told these were duty fees and there would be no redress.
This was my first time shopping with END and it will be my last as well.