Christine H.

Horrible business, if I could rate it a 0 I would.we brought my sons PS5 in because Jeremy said he can fix it.my son called him 5 days later he said it would be done the next day.I called him the next day said it will be done.5 hours later he called, my son went picked it up and brought it home amd ot was NEVER fixed.I called immediately and he said it was fixed.I told him it wasn't, I said I want my money back he said NO I told him to give me a manager and he claimed the manager would call me.I have called everyday and they will not give me anyone or they put me on hold forever.they basically STOLE money off my son without fixing anything!