Chris t.

This only way to describe the completely unprofessional way this company operates.
Booked an apartment with this company through VRBO, in May for an October stay of 1 month.
Took my money at that time.
3 days before our arrival I asked for check in info.
Told they only provide this info 2 days before check-in.
Then told there was some maintenance issue with the place we have booked, offered another place.
2 minutes said this one not available, refunded our money. Thats it,
We are from Australia
So while in transit I book another place, only to find this is with Bindel as well.
This one is cancelled immediately as well with some story that this place has been booked through a different platform.
Strangely these places are still for rent on at least 2 rental platforms.
So we arrive in Austin and have to try and fine some long term accommodation.
We fortunately found some accommodation but not before we had to spend a couple of days in a motel.
My advice stay well away from this company