After my experience and reading other reviews about Goldmoney I am surprised that this company still is in business. It is a fraud. They will take your money and never give it back. The customer service is lousy. Their home page where the redeeming is does not work.
And if you might get something back, you are ripped off with hideous transfer fees.
I deposited 100 2-3 years ago and now I have been fighting for months to get at least some of it back. This company should be closed down regarding how it treats it customers, at least those who have made small deposits.
Dear Chris-Marie,
We are a publicly traded online precious metals custodian and follow the highest standards of global AML and KYC. Our Relationship Management team replied to your May 10th message promptly with a solution for withdrawing your funds. Let us know if you run into any issues and we will be happy to walk you through over the phone.