They have my money and haven't delivered. They have no phone number and e-mails go ignored.
Worse, they are abusing the TrustPilot review website (where they have an excellent 8.7/10 rating) by carefully filtering reviews - just try posting a review there, I bet you'll get blocked because you don't have a "personal verification code".
Any adverse comments placed on their forum, Facebook page etc. are quickly deleted.
They give every appearance of being a cheap, friendly and well-recommended company, and I'm sure there are satisfied customers out there, but when things go wrong they just don't want to know. So AVOID THIS COMPANY!