Thumbnail of user chrisc3248

Chris C.

Contributor Level

Total Points
80

1 Review by Chris

  • Dr. Martens

11/30/22

I have had three pairs of Dr. Martens boots. The first pair should have been my clue. The soles came unglued and I had to have a shoemaker repair them. The leather uppers are great. I then bought a pair of maroon Chelsea boots. The soles came unglued. The uppers were fine. These boots eventually became wearable but were brutal initially. Very stiff. Nice looking but uncomfortable. The maroon boots were returned, at my expense, to Dr. Martens in Montreal. Dr. Martens offered me a credit on the purchase of another pair (because the model I had was no longer available) and I took it. The sole on the new boots split recently. I took delivery of these boots in early March 2022 (roughly) and this is how long they lasted (Nov., 2022). Dr. Martens will do nothing for me this time since the boots were replaced under warranty. There is clearly a quality issue here. They are not standing behind the product. I am not hard on my footwear. Standard use - shopping, walking the dog. Blundstone, on the other hand, apparently does offer replacements for this sort of issue. If you wear a boot out that's one thing. But to have the boots come apart before that time is another, imho.

Service
Value
Quality

Chris hasn’t received any votes.

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rayi204
2/22/24

I've always wanted a pair of Dr Martens, I finally ordered my first pair but it has been such a...

Thumbnail of user monikamodrovic
11/14/23

They wouldn't get back to me about my refund. No communication and customer support couldn't help...