chris b.

The company starting is great, the chat answered all my questions sounded like just what I was looking for until I bought it the service. Had phone in hand like install instructions said waiting for my log in credentials (activation key) so I could get started and they never emailed it so I contacted them per Email and chat on website and no response until around 10 hours later I got my sign-in credentials and get the app installed and log in to the dashboard and nothing tried to test it out and no data was ever sent the next day looked to see if it just took some time get things going and still nothing. Emailed the company that morning they email back about 6 hrs later to tell me to Turn off my antivirus on my phone and it will start to work. I email them back immediately telling them that I don't have an antivirus on the phone and where I am familiar with a few spy apps and how to install them properly I told them everything else I did like optimizing the battery and not putting the app to sleep when not in use and so on so they couldn't keep emailing me with the maybe its this or that problem and waited for a response even tried the chat on the website she responded to send me your email so I can help you and that what the last thing I received from them. When I try talking with them it is marked as seen and then ignored I waited till the next day and sent a chat and an email requesting a refund and have not heard anything since