After speaking with 4 such places that train on different technologies, STEPIN2IT was a welcome change. The lady who answered the phone was able to answer all my basic questions. I wanted to find out how and what I should do to find a job in IT, I spoke with one of their advisers who also happened to be my Instructor for the Software Testing Training program I eventually took. Not only was my experience pleasant I was told all the things I need to learn, the certification I should aim for and what I should be focusing my efforts on. For true guidance and mentor ship I think they'd be the ones to go to at least in Toronto. I'd recommend STEPIN2IT for their open communication, simple training methodology and their overall mentorship... Chitra