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Chelsea R.

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Experience: Clothing & Fashion

Member since June 2019

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1 Review by Chelsea

I recently ordered three dresses during a 20% off sale. One is pretty see-through, and the second is perfect. Unfortunately, the third dress I ordered in a small (I am always an XS or S) and it is more like an XXS. I am 5'2" and 108 lbs, and their generic sizing chart says it should fit. I contacted customer service to exchange for a larger size, and was told I could only return for store credit and then re-purchase. Sadly, they were unwilling to give me 20% off for my new order, so I would not only have to pay for shipping but I would then have to pay more for my "exchange". I only purchased these dresses because they were more affordable with the 20% off. I would've gladly exchanged for a larger size, because the dress is very cute. I am incredibly bummed that I just spent that amount of money and am unable to exchange for a size that fits me.

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