I placed an order through Wal-Mart for a baby item. I actually paid a little more for it than what I could buy in the store because I wanted the older version that was no longer available in the store. I did noT think to look up reviews for baby Haven because I was ordering through Walmart and considered it a trustworthy site. I did receive a similar baby item however it was not what I ordered. The frustrating thing is Not only did they send me the wrong item but they wanted me to pay shipping to send it back. At that point, I decided to look up reviews for baby Haven and realized how poor they were rated. Luckily, I did get an item unlike many others however it was not what I ordered. Buyer beware, do not waste your money! I gave them a two because I actually did receive an item unlike many others.