Your folks did great. How I got involved with your site is another matter all together. I saw a great deal on a Macbook air on craigs list. Really too good to be true. ($300 for a machine that should be valued at $550+) So I asked the guy if he still had it. He said no but then went on the explain that he got it from quibids (actually another name that had a link which resolved to quibids). I was trying to figure out the sit and to set up an account and your login asked for a credit card. I put it in thinking it was just to establish a payment method and before I knew it you had charged me $60. I really could not figure out the system and felt in retrospect that this craigslist guy was just a bot that your company had set up to gen up new unsuspecting users. I really don't know about that but your customer service folks refunded the money to me so quickly I really never got to the bottom of that. For that I am appreciative.