Thumbnail of user charlesj1222

Charles J.

Kokomo, IN

Contributor Level

Total Points
83

1 Review by Charles

  • InTheSwim

4/26/23

Horrible customer service! Sent defective product, then sent a replacement, also defective! Then I have to box all contents of hot tub up and take to Fed Ex mind you this product weighs a ton…. Won't do a prepaid d label for them to pick it up! I had a party planned with hot tub that I now have to postpone as I don't have $800 dollars to purchase a new one. God only knows he w and when I will be able to resolve this!

Service
Value
Shipping
Returns
Quality

Charles Has Earned 3 Votes

Charles J.'s review of InTheSwim earned 3 Very Helpful votes

Charles hasn’t received any thanks yous.

Charles doesn’t have any fans yet.

Charles isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user directionalasset
1/1/24

Fast delivery and good selection but get ready for daily/weekly emails. Hard to get them to stop...

Thumbnail of user damcleese
9/10/23

Purchased an item by mistake, company could care less, zero help, zero assistance, just a tough...