I ordered a luxury sedan large enough for 2 pasengers and 4 large bags. I had used a similar service from the now defunct SuperShuttle and was always impresses.
What I got was a 10 year old beat up toyota camry that arrived 10 minutes late and a driver who spoke little english. REALLY? Fortunately we only had 3 bags as the trunk could only hold 2; the third rode in the front passenger seat/ We cancelled the return trip and had an uber which was ver nice at less than half the cost! Never again!